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Policy and Certificate

RMA CRITERIA

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● Warranty does not cover defects or malfunctions caused by misuse, abuse or improper maintenance, failure to follow operating instructions or use with equipment with which it is not intended to be used.

● Products must have been ordered directly from Winspire Technology limited

● The product being defective, only due to manufacturing fault, client can return goods to Winspire Technology Limited.

● Products must be returned to Winspire Technology Limited within 30 days of receiving your Returns Merchandise Authorization (RMA) application by email.

● Devices sent to RMA without prior approval from Winspire Technology Limited by unilateral decision might not be processed and returned back to sender.

* Devices must be properly packed (preferably in original box).

SHIPPING

Customer will take full responsibility for proper packaging equipment to be returned to Winspire Technology Limited

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service. We don’t guarantee that we will receive your returned items. RMA items should be sent to the following address: Room 2003, Building 3D, Tian'an Yun Gu,Gang Xue North Road, Ban'Tian Street, Lon'Gang District, Shen Zhen. Tel: 0086 0755 28282321

Winspire Technology Limited is not responsible for lost or stolen packages confirmed to be delivered to the address.

According to GDPR regulation, provided private data will be used with care and only for warranty purposes.

By agreeing with this return policy, client confirms that all information provided above is true, complete and accurate.

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